The deal, in plain words

These terms are between you and Healthy Hueman (a sole proprietorship, registration pending), Bengaluru, Karnataka, India ("Healthy Hueman", "we"). By creating an account or using the website or app you agree to them and to the Privacy notice. If you use the app for a gym or as a coach, you agree on behalf of that business as well.

You must be 18 or older. Keep your sign-in safe, whether that is your Google account or your email and password; what happens under your account is yours. If you think someone else has your password, reset it from the sign-in page.

Healthy Hueman is a training app: weekly plans, a daily checklist, an exercise library, meal plans, calculators, progress tracking and reminders. It also hosts a coaching marketplace, where independent trainers offer coaching to members, and gym tools, where gym owners manage members, plans, dues, invoices and attendance.

Training with the app is free. Plus, the Coach plans and the Gym plans are paid subscriptions, priced on the Pricing page. Coaches and gyms set their own prices for their own services, separately.

Everything in the app, including calculators, plans, targets, suggested exercises, meal plans and anything a coach sends through it, is general information for healthy adults. It is not medical advice, diagnosis or treatment and does not replace a doctor, physiotherapist or dietitian. Consult a qualified professional before starting or changing a training or nutrition programme, especially if you are pregnant, have an injury, a heart condition, diabetes, an eating disorder or any other condition. Stop and seek help if you feel unwell. You exercise at your own risk.

Coaches on Healthy Hueman are independent professionals, not our employees or agents. When you enrol with a coach you contract with that coach; Healthy Hueman provides the tools (profile, chat, programmes, check-ins, invoices) and is not a party to the coaching itself. We do not verify qualifications unless a profile shows the Verified mark, which means we checked the certificates the coach sent us at that time.

Coaches agree to: describe themselves truthfully; hold the qualifications and insurance their work requires; keep client data confidential and use it only for coaching; not ask clients for data the app lets them turn off; follow the law on health claims; and record every payment they receive in the app so the client has an invoice.

Members agree to: give accurate health information to a coach they share with; tell the coach about injuries and conditions; and treat the coach with respect. Either side may pause or end coaching at any time from the app. Ratings must be honest and based on your own experience; we may remove reviews that are abusive, fake or about something other than the coaching.

A gym owner who sets up a gym is responsible for the member records they enter: having the member's agreement to be recorded, keeping them accurate, and deleting them when they should go. The sign-up form carries the consent text members agree to; a member with the app must confirm the gym before any record reaches their own account.

Invoices generated by the app are issued by the gym or coach named on them, not by Healthy Hueman. Tax registration numbers, prices and tax treatment are the issuer's responsibility.

A subscription (Plus, Coach, Coach Pro, Gym, Gym Growth, Studio) is a contract with Healthy Hueman for the features listed on the Pricing page at the price shown there, in rupees with GST included. It runs for the period you chose, a month or a year, and renews for the same period at the price then shown unless you cancel before the renewal date. We tell you in the app at least 7 days before a price rises; the new price applies from your next renewal.

Free trials need no card. A trial ends on the day shown in the app and is not followed by a charge; the account goes back to Free unless you pick a plan. One trial per plan per account. Accounts created before launch get early access to their role's top plan for the period shown in the app, free, and then Free.

Cancel at any time from Profile › Account › Plan. Cancelling stops future charges; the plan stays on until the end of the period already paid, and no part of that period is refunded except as the Refunds page says. When a plan ends, nothing is deleted: your plan, logs and history stay, and Plus features pause. A coach or gym over a plan's limit keeps every existing client or member and cannot add new ones until they move up or make room.

Payments on the website go through Razorpay, an RBI-licensed payment aggregator; card details never reach us. In the Android and iOS apps, Plus is bought through Google Play or the App Store under their terms, with their refund rules. A payment that fails or is reversed ends the plan at the end of the period paid for.

A coach's packages and a gym's plans are priced by them and paid to them, not to us. Today those payments are made outside the app (UPI, cash, bank transfer, card at the desk) and the receiver records them in the app, which numbers an invoice. When in-app payment for them is turned on, the payment still goes to the coach or gym, and their refund terms apply. The defaults, and how to ask for a refund, are on the Refunds and cancellation page. No physical goods are shipped; everything is delivered inside the app.

Do not: use the app for anyone under 18; post or send anything unlawful, abusive, sexual, hateful or misleading; impersonate a person or a business; scrape the exercise library or the coach directory; attempt to access another account or probe the service (see the Security page for how to report a vulnerability responsibly); send unsolicited marketing through chat or announcements; or use a coach or gym feature to collect data for purposes outside coaching or running the gym.

We may suspend or close accounts that break these terms, after a warning where that is reasonable, and at once where there is harm or fraud. You can appeal to the Grievance Officer.

What you add (photos, messages, profiles, reviews, programmes) stays yours. You give us the licence needed to store it, show it to the people you chose, and make it work in the app. A coach's listed profile and reviews are public for as long as the coach keeps them listed.

The app, its design, the exercise library text and demonstrations are ours or licensed to us. You may use them in the app and nowhere else without permission.

We work to keep the service up but do not promise it will always be available or error-free; it may pause for maintenance or fail for reasons outside our control. Your data can be downloaded at any time so you are never locked in. We may change or retire features; when a change affects you we tell you in the app.

To the extent the law allows, Healthy Hueman is not liable for injury or loss arising from training or nutrition decisions you make, from a coach's or gym's services, or from indirect or consequential loss. Nothing here limits liability that cannot be limited under Indian law, including the rights you have as a consumer under the Consumer Protection Act, 2019. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim, or ₹1,000 if you paid nothing.

Delete your account at any time from Profile › Account; the agreement ends when the deletion completes, and a running subscription ends with it (the unused part is refunded only as the Refunds page says). Coaches and gyms should end or hand over their relationships first so clients and members are not left without notice. Sections that by nature survive (content licences for things already shared, liability, governing law) continue.

These terms are governed by the laws of India. Complaints go first to the Grievance Officer on the Contact page, who acknowledges within 24 hours and answers within 15 days. Disputes that cannot be resolved that way are subject to the courts at Bengaluru, Karnataka, without prejudice to your right to approach a consumer forum under the Consumer Protection Act, 2019.